Shipping policy

Processing

Orders ship within 1–2 business days (excluding weekends, US holidays, and posted vacation dates). You receive a confirmation email with tracking once your order ships.

Rates and delivery

• US orders of $99 or more ship free (Standard).
• Standard (US): 3–7 business days. Expedited (US): 1–3 business days.
• International: 7–14 business days depending on destination and carrier; rates are calculated at checkout.

Restrictions

• We ship to selected countries only; availability is shown at checkout.
• No P.O. Boxes or APO/FPO addresses.
• Batteries ship by ground only and cannot be shipped outside the US. The DinDrones battery box with batteries is US-only.

Lost or damaged shipments

Contact din@dindrones.com within 7 days of the delivery date. We open the carrier claim and resolve it with you.

Changes and cancellations

Orders can be changed or cancelled within 24 hours of placement. After that, the order has usually been packed; use the return policy instead.

Customs and duties

International customers are responsible for any customs fees, taxes, or duties charged on import.