Refund policy

30-day returns

Unused items in original condition and packaging can be returned within 30 days of delivery. Email din@dindrones.com with your order number to get return instructions before shipping anything back.

What is not returnable

• Frames, parts, or electronics that have been built, flown, soldered, or crashed.
• Batteries and other hazmat items, once shipped.
• Custom or 3D-printed items made to order.

Refunds

Refunds go to the original payment method within 5 business days of receiving and inspecting the return. Original shipping charges are not refunded; return shipping is paid by the customer unless the item arrived damaged or we shipped the wrong item.

Defective or wrong items

If a part is defective on arrival or we sent the wrong item, contact us within 7 days of delivery and we replace it or refund it at our cost.